Equipment will ship in three business days if ordered in standard configuration. Custom configurations will usually ship within six business days, but it may take longer depending on the availability of the customizations requested. 

Since parts and resources availability vary in real time, we recommend you contact us to know the exact shipping delay specific to your order.

The Encore 29 quickly became Cafection bestselling unit after its release because of its unmatched performance in the OCS industry. After 5 years, we really believed its look did not match its performance and was in need of an upgrade. Here comes the Emblem.

Inside, they both are the same machine with a one exception: The Emblem square corners on top allow for a 1,3lb increase in soluble capacity to reach 8,6lb total.

Outside, they both use the same big 18,5  inches touch screen but everything else is very different as you probably noticed. The Emblem offers many great improvements:

• Modern stylish look
• 24 LED lights with 30 a color choice
• All satin black for easy integration in any environment
• Stainless steel and gloss accents complete the high-end look
• Foldable cup holder made with stainless steel wire
• New designer series user interface
  • Keeps Cafection design cues
  • Even more user friendly
  • 30 theme colors that match the LED lights

In short, the Emblem is as good a performer as the Encore 29, but in a very good looking package.

Gaggia and Saeco residential and commercial product line-ups are owned by two different entites.  We manufacture and distribute professional espresso machines all across the globe while Koninklijke Philips N.V. is on the residential side.

The first specification references to the performance of the machine. The second one is more about durability in the long run.

In fact, the number of output per hour tells you how many drinks your machine can prepare back to back, at a time of high demand. But, to ensure the longevity of your machine’s components, we recommend not to brew over the daily output direction.

The VIP Add-on Kit is an incredible tool for people with visual disability. It was developed in collaboration with accessibility specialists and associations to create a complete solution and help every visually impaired person order their favourite beverage. Nothing else on the market compares to what the VIP Kit can do.

Not only the does it include great functionalities for visually challenged people, it also is ADA compliant, for the keyboard is installed below 48 inches from the ground when the machine is placed on a regular-height counter*. Moreover, everything works perfectly even when the machine is offline.

This option is only available on the Emblem coffee brewer by Cafection. No other machine is compatible. It also cannot be retrofitted on existing units, as the kit must be factory installed. So when you order your Emblem, be sure to ask for the VIP Add-on Kit to be included on your machine! Everything will be delivered to you, all functional and ready to serve customers.

Make your coffee offer more accessible for everyone to enjoy their invigorating and comforting hot drink with Emblem VIP.

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*Your counter must be of 35 inches or less in height.